Privacy Policy | Phoenix Agent AI

Last Updated: April 26th, 2024

Welcome to Phoenix Agent AI, a subsidiary of Phoenix Aero Services Inc. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.phoenixagent.ai. We are committed to protecting your privacy and ensuring compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws.

1. Information We Collect: We collect information that you provide directly to us when you use our AI voice agent services, including but not limited to:

Personal identification information: Name, email address, telephone number.
Professional information: Agency affiliation.
Interactions with the AI voice agent: Queries, responses, interaction data.

2. Use of Information: The information we collect is used for the following purposes:

To provide and improve our AI voice agent services.
To communicate with you, including providing customer support and updates about our services.
For internal analytics and market research.

3. Disclosure of Information: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following cases:

To comply with legal obligations or in response to a valid legal request.
To protect the rights, property, or safety of Phoenix Agent AI, our customers, or others.
In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security: We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Third-Party Links: Our website may contain links to third-party sites. These external sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Consent: By using our site and services, you consent to our Privacy Policy.

7. Changes to Our Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Information: If you have any questions about this Privacy Policy, please contact us at:

Email: support@phoenixagent.ai
Postal Address: 98 Glen Ave, Ottawa, ON K1S 2Z9